Constant Communication

Information Handling: Requested necessary details from providers and patients, ensuring comprehensive data acquisition for billing and claims processing.
Billing and Claims Processing: Managed billing calls and inquiries, processed claims, and forwarded information to insurance companies, maintaining confidentiality and integrity.
Collections and Accounts Receivable Management: Oversaw daily collections, reconciled deposits, and developed strategies to maximize collections while reducing aged accounts, ensuring financial stability.
Customer Satisfaction: Addressed customer queries promptly, submitted claims accurately, and managed payments processing, enhancing satisfaction levels and efficiency.
Invoicing and Payment Processing: Managed payments processing, invoicing, and collections tasks, monitored past due accounts, and pursued collections, ensuring timely payments.
Billing Software Utilization: Entered procedure and diagnosis codes, along with patient information into billing software accurately, facilitating invoicing and account management.
Team Training and Support: Provided training on company policies and accounting systems to new team members, fostering productivity and efficiency within the team.
Accounting and Reporting: Maintained accounting ledgers, generated month-end statements, and developed accounts payable reports, ensuring accuracy and compliance with financial procedures.