Check Eligibility: Validate patient’s insurance coverage, ensuring accuracy for primary and secondary plans, facilitating smooth billing processes and reducing administrative errors.
Verify Coverage: Thoroughly examine insurance policies for comprehensive coverage of both in-network and out-of-network medical services.
Check Benefits: Assess benefits associated with the patient’s plan, clarifying coverage details to facilitate informed decision-making regarding healthcare services.
Obtain Authorizations: Secure necessary approvals for medical procedures or services requiring prior authorization, streamlining the treatment process and minimizing delays.
Contact Patient: Communicate with patients to gather any missing information such as referrals or additional medical records, ensuring seamless coordination of care.
Obtain Referral: Acquire referrals from primary care physicians as per insurance requirements, facilitating access to specialized care services.
Explain Benefits: Educate patients on their insurance benefits, empowering them to understand their coverage and make informed choices regarding their healthcare needs.